SHIPPING & RETURNS

All orders are shipped from New York.

Express services are available (additional charges may apply).

Damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

NY Lash Supply is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc…) will be the responsibility of the customer.

Orders are shipped 24-48 hours after placing an order.

Please read return policy before placing your order

All delivery timeframes outlined below are subject to change based on carrier capacity. NY Lash Supply is not responsible for delays caused by the carrier.

Shipping Rates (Continental US)

• Delivery up to 20 miles (Must be placed before 3:00pm to fit same day standard): $7.32

• Priority Mail (1-3 Business Days): $13.11

• USPS Retail Ground (2-5 Business Days): $17.20

• Priority Mail Express (next-day to 2–day delivery by 6 PM): $48.00

*Express orders must be placed before 12:00 PM ET Monday–Friday to ship out the same day. Express shipping may not be available based on your location.